Rules & Regulations | Employment

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Tickets/Discounts

Does Ruby Falls accept credit cards?

We accept Visa, MasterCard, Discover and American Express.

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Can I buy tickets in advance?

Click here to buy online

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Does the Ruby Falls Haunted Cavern offer group rates?

Yes, to qualify for a group rate you must have a group of 10 or more
with one person paying. Group discounts only apply to those who call
24 hours prior to arrival. Group reservations do not affect wait time so
please plan accordingly. Call 1-800-755-7105 to reserve.

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Can I make a group reservation?

There are discount group rates available for visits early in the event and on
Thursdays and Sundays. Reservations do not affect the wait time for the
Haunted Cavern as it is a first come first serve format.
For group information call 1-800-755-7105 or email.

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Where can I find coupons?

Sign up for the Haunted Cavern mailing list.
It will include information about the Haunted Cavern as well as
discounts and other special promotions. Click Here to sign up and
be sure to select Haunted Cavern.

Visit the Haunted Cavern's MySpace! page and become our
friend for additional discounts that will be available.

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Haunted Cavern Info

What should I wear to the Haunted Cavern?

Part of the experience is above ground and part is in a cave.
It is best to wear comfortable clothing that is appropriate
for that days weather. Do remember that you will be entering a cave
so don't come in something you can't get a little dirty or wet.

It is also recommended that you wear
closed-toed shoes when you visit the Haunted Cavern.
No sandals or flip flops please!!!

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How long does it take to go through
the Haunted Cavern?

The Ruby Falls Haunted Cavern is a free form haunt,
where guests move at their own pace
(with a little encouragement).
 
There are three elements within the haunt itself;

1. Cave Section
2. Bus Ride
3. Top Haunt

On average it will take an average of 30-45 minutes to
complete the full experience. But if we do our job well,
you will go through much quicker.

This year the Haunted Cavern will host an expanded exit area
which will include food, haunted retail and a special attraction
named “The Last Ride”

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Are the monsters allowed to touch you?

Actors inside the Haunted Cavern will not touch you.
However, they do get very close. Occasionally you may
brush up against their costumes or props.
You may also come into contact with some of the sets.
But we will never intentionally touch you.


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Are there any age restrictions?

Due to its intense nature the Ruby Falls Haunted Cavern is
not recommended for children under 13.
There is not a reduced children’s price.

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Is the Ruby Falls Haunted Cavern
wheelchair accessible?

The outdoor portion of the haunt is. Unfortunatly the cave portion is not.


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Can I go if I'm pregnant?

You can, but you should avoid certain segments of the attraction.
Please inform one of our attendants so special arrangements
can be made. You might also consult your physician before
entering the Haunted Cavern.



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Is the Haunted Cavern open if it rains?

Yes! , but only limitedly (cave only) in the event of heavy rains.
We are fully operationally if it is only lightly raining. In the event
of a downpour we will only be able to run the cave portion of the haunt.
Prices will be adjusted and rain-checks will be given to all who visit if this occurs.


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Is it dark?

You better believe it's dark. It wouldn't be any fun if it wasn't.

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Wait time & Lines

What time does the line start forming?

Early in the season, arriving around 8pm is fine,
but as we get closer to Halloween the crowds get larger,
and we suggest arriving early to avoid any wait.

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How long is the wait in line?

In general, wait time is less than 30 minutes. However, on the
last 2 weekends in October and on Halloween the lines will be
much longer. It is suggested to visit earlier in October if you would
like to avoid the longer lines! For those that do not mind a little
wait entertainment will be provided by our line Monsters and Sliders.

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I just bought my ticket online…
Do I still have to wait in line ?

Buying your tickets online does not affect your wait time, please plan accordingly.
Buying tickets online does save you money. Prices advertised online are tax inclusive.
If you purchase the tickets onsite tax is added to this rate.

Buy Online & Save

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Rules and Regulations

Is there security at the Haunted Cavern?

Yes. The Ruby Falls Haunted Cavern uses city of Chattanooga
Police Officers for our security team. We seldom, if ever, have
a problem that actually requires security but we have it just in
case, so be on your best behavior.

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Can we be thrown out for any reason?

Yes...Everyone who visits the Haunted Cavern is here to have fun.
Just dont't cross the line. You know where it is.

We do not allow foul language, pushing, vulgar behavior,
weapons of any kind, alcohol, etc. We have a list of rules just
like anyone else that must be adhered to for your own safety.

Violation of these rules will usually bring a warning
but you could be asked to leave without a refund.

Be Smart and Have Fun

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Do you serve alcoholic beverages?

NO! Alcohol is not allowed on the property, so please do not bring any.

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Is smoking allowed?

Smoking is allowed only in the parking lot. Smoking is
NOT allowed once the haunted experience begins.

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Can we take flash photos of your haunted houses?

NO photography of any sort is permitted at the Haunted Cavern.
Haunted houses are dark and peoples eyes (especially the actors)
adjust to the low light. When you flash your camera you're not only
ruining other customers' experience but you're hurting the actors' eyes.
The monsters working outside will often pose for pictures if approached.

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What can't we bring with us inside the
Haunted Cavern ?

No pets! No weapons! No alcoholic beverages! No cameras!
No smoking! No laser pointers or flashlights! No food or beverages!
No Bad Attitudes!

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Employment

How old do you have to be to work at
Haunted Cavern?

You must be at least 18 years old to work at the Haunted Cavern.
Pre-application available on this page beginning in July.

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Can I apply online?

Yes, as long as we are hiring you can visit the Monsters wanted
link on the home page for the application.
Once hiring has ended the link will be removed.

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